Effective Date: August 4, 2024

1. Introduction Fitness Bay (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fitnessbayoman.com/, use our app, or purchase our membership plans through our e-commerce platform. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, billing information, and payment details when you register on our site, place an order, subscribe to our newsletter, or use our services.
  • Usage Data: We collect information about your interactions with our website and app, including IP address, browser type, operating system, referral URL, page views, and device identifiers.
  • Cookies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

  • To Provide and Maintain Our Services: Including processing transactions, managing memberships, and providing customer support.
  • To Improve Our Services: By analyzing usage patterns and feedback to enhance our offerings.
  • To Communicate with You: Sending you updates, newsletters, promotional materials, and other information related to our services.
  • To Protect Our Users: Monitoring for fraud, security breaches, and other potential threats to our services and users.

4. Sharing Your Information

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information with other parties with your consent or at your direction.

5. Security We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request correction of any information you believe is inaccurate.
  • Erasure: The right to request deletion of your personal data under certain conditions.
  • Restriction: The right to request restriction of processing of your personal data.
  • Data Portability: The right to request transfer of your data to another organization or directly to you under certain conditions.
  • Objection: The right to object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at [email protected].

7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: [email protected] Phone: +968-96175866 Address: Muscat Bay, Qantab, Muscat, Oman